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Welcome to our customer service centre.
We constantly strive to offer an unforgettable experience on board our open-top tour buses that travel through the beauty of Milan.
Your satisfaction is paramount for us and your feedback is a valuable opportunity to improving our services.
If during your tour you encountered problems or have suggestions to shareplease use the form below to send us a complaint.
We ask you to provide a detailed and circumstantiated description of the incident or discomfort you experienced.
This will help us to better understand the situation and to intervene effectively.
Our team is ready to examine each report with the utmost care and respond as quickly as possible.
Your collaboration is essential to help us to achieve excellence in service.
Thank you for taking the time to write to us and for helping us to make our service even better.
Sign up to the newsletter to be informed about all Milan Open Tour initiatives and immediately receive 10% discount on your first purchase.
©2025 MILANOPENTOUR LIMITED LIABILITY CONSORTIUM COMPANY | Via Enrico Fermi n. 9 – 20057 Assago (MI) – VAT IT02604560181
credits: 5web – WE HELP YOUR DIGITAL BUSINESS
Due to the tram line reconstruction works, the following stops will be suspended: Litta, Parco Basiliche, Università Studi and San Babila, until further notice.
We apologize for any inconvenience caused.
Please be advised that due to the PRIDE PARADE 2025 parade there may be some delays on our lines.
We apologize for the inconvenience.
