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Welcome to our customer service centre.
We constantly strive to offer an unforgettable experience on board our open-top tour buses that travel through the beauty of Milan.
Your satisfaction is paramount for us and your feedback is a valuable opportunity to improving our services.
If during your tour you encountered problems or have suggestions to shareplease use the form below to send us a complaint.
We ask you to provide a detailed and circumstantiated description of the incident or discomfort you experienced.
This will help us to better understand the situation and to intervene effectively.
Our team is ready to examine each report with the utmost care and respond as quickly as possible.
Your collaboration is essential to help us to achieve excellence in service.
Thank you for taking the time to write to us and for helping us to make our service even better.
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©2024 MILANOPENTOUR SOCIETA` CONSORTILE A RESPONSABILITA` LIMITATA | Via Enrico Fermi n. 9 – 20057 Assago (MI) – P.IVA IT02604560181
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We would like to inform you that from Thursday 5th December until Sunday 8th December, due to the Sant'Ambrogio fair, it will not be possible to make the “Castello” stop on both our lines.
We apologize for the inconvenience.
We would like to inform you that on Friday 29 November, from 09.30 to 12.30 two events will take place in the following areas: Largo XI Settembre, Corso Monforte, Viale Bianca Maria, Piazza V Giornate, Via Cesare Battisti, Via Cavallotti, Corso Europa and P.zza San Babila, Largo Augusto and Corso Cavallotti;
Due to these demonstrations, delays could occur on BOTH LINES in the section between Duomo and Scala, and between via Larga, via Albricci and via Missori.
