Complaints, Reports and Suggestions

Welcome to our customer service centre.
We constantly strive to offer an unforgettable experience on board our open-top tour buses that travel through the beauty of Milan.
Your satisfaction is paramount for us and your feedback is a valuable opportunity to improving our services.

If during your tour you encountered problems or have suggestions to shareplease use the form below to send us a complaint.
We ask you to provide a detailed and circumstantiated description of the incident or discomfort you experienced.
This will help us to better understand the situation and to intervene effectively.

Our team is ready to examine each report with the utmost care and respond as quickly as possible.
Your collaboration is essential to help us to achieve excellence in service.

Thank you for taking the time to write to us and for helping us to make our service even better.